Fifosys Services
We’re here to help take your business to the next level
Fifosys offers a breadth of managed IT solutions through four core services and a vast service catalogue
Through any combination of our Fully Managed, Co-Managed, Managed NOC, and Managed Security Services, we help extend the capability of your in-house IT teams or assume the role of your IT department for small- to medium-sized enterprises globally.
Our core services are complemented and extended by our comprehensive service catalogue. As your IT partner, we provide a close working relationship and ensure we’re fully engaged in helping you deliver your IT strategy and achieve your business goals.
You can learn more about how we can help below.
Services built with you in mind
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Fully Managed
Our highly qualified, skilled and effective IT Technicians ensure expert delivery of all aspects of IT support for your business, regardless of size or sector. Our service desk is staffed 24/7/365, ensuring someone is always on hand when you need them.
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Managed NOC
Proactive NOC (Network Operations Centre) services provide peace of mind that your asset estate is protected with automated windows and application patching and maximum infrastructure uptime, detecting and resolving outages while you sleep.
Business Applications
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Automation can create an excellent platform for growth. By automating certain functions, organisations can increase the level of consistency they provide, reducing the chance of human error.
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Staying ahead of the competition requires more than just working harder - it demands working smarter.
Are you making AI work for your business?
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Office 365 is Microsoft’s highly available, highly scalable cloud productivity platform. It combines familiar Office applications with cloud-based communication and collaboration tools.
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Microsoft SharePoint is a web-based document management and storage platform that integratesi seamlessly with Microsoft Office 365 to be an ideal solution for businesses of any kind
Cloud Solutions
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Amazon Web Services, or AWS for short, can be thought of as Amazon's equivalent to Microsoft's Azure offering.
It is an on-demand cloud service offering APIs and cloud computing platforms. AWS can be deployed by businesses of any size, from smaller start-ups to the largest enterprises. -
Microsoft's Azure cloud computing service will allow your business to manage and deploy applications and services through Microsoft's various managed data centres, which are found in 60 different regions around the world.
The platform can provide the flexibility, reliability, and scalability businesses need and can offer software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS) models. -
Offering a full-featured PABX system – call queues, built-in video calls, web conferencing and more, alongside integrations for website live chat, Facebook and text messages, 3CX keeps all your communication needs in one system.
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Microsoft Business Voice is a cloud-based VoIP phone system utilising Microsoft Teams. Together, they deliver an all-in-one communication solution that brings together calling, chat, and meetings into a single app
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The importance of regularly backing up your data is difficult to overstate. Most modern businesses rely hugely on data and use it to carry out almost all work tasks. In many cases, this data is also continuously amended or added to. Yet, data is also vulnerable to corruption, loss, and malicious threats.
At Fifosys, we provide managed IT services in this area, including a cloud backup service.
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Cloud-based telephony systems or Voice over Internet Protocol (VoIP) is replacing landlines for communication. Calls are connected via the internet instead of ISDN lines used by landline devices. Has your business switched?
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Are you looking to move into the cloud? Before doing so, it would be beneficial to carry out a readiness assessment, during which we will review your current infrastructure and applications.
Doing so lets us then determine whether cloud migration is appropriate - and possible - or whether there are additional considerations before advancing further.
Education
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Fifosys has, and will continue to drive, digital transformation objectives for our clients and support the entire process end to end. Doing so requires close-working with internal management teams, third-party solution providers and external consultants.
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At Fifosys, we understand that education is paramount, which is why we invest a substantial amount of our time in this area. One of our top priorities is to ensure our clients are fully up to speed on the most important information and the latest IT trends, new technology and products.
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Fifosys offers clients an analysis of their IT spending, consistently demonstrating the ability to save money.
We also produce and maintain accurate budget forecasts, supporting decision-makers proactively and consistently.
Managed Services
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Fifosys has been delivering co-managed IT services and solutions for the past 20 years by supporting IT Directors and internal IT teams by extending their capability.
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As a renowned cyber security expert who acts and feels like a safe pair of hands for your business, we offer a comprehensive range of services that can protect your business from evolving threats and ensure the safety of your digital assets 24/7/365.
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As more and more systems move online, credentials are essential to everyday life from a personal and business perspective.
However, recent studies have shown that the average user has over 25 online accounts with a username and password but uses the same five passwords (or close variations) across all of them - this, coupled with the rise in cyber crime and associated data breaches, has resulted in employee credentials becoming a best seller on the dark web.
Do you know if you're exposed on there?
Our proactive Dark Web monitoring service is cost-effective and automatically monitors the most secretive areas of the internet and dark web 24/7/365 to find compromised credentials associated with your domain.
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Our highly qualified, skilled and effective IT Technicians ensure expert delivery of all aspects of IT support for your business, regardless of size or sector. Our service desk is staffed 24/7/365, ensuring someone is always on hand when you need them.
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In some instances, clients have a vision that our procurement service helps bring to life. Specific problems would be that a client requires a laptop or desktop without a clear understanding of the processor/drive/RAM/hard drive size they need.
We identify the pain points within their current set-up by evaluating the hardware and software currently in use before offering suitable solutions.
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Our 24/7/365 service desk is your single point of contact for any technical issues or failures, supporting workstations, mobile devices and network appliances.
We offer user support, troubleshooting, preventative maintenance and diagnosis alongside security patches, service packs, monitoring and alerts.
Strategy and Compliance
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Here at Fifosys, our team of expert architects, IT engineers and project managers will work collaboratively with key business decision-makers, ensuring you have the best possible foundations to build upon.
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An IT audit allows us to fully understand your current IT infrastructure and any problems or weaknesses. It also enables us to present you with tailored recommendations, based on your specific business needs.
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At Fifosys, we have worked with businesses in various industries, retail, education, healthcare, art, technology & many more, creating robust strategy plans and processed and detailed documents.
Fifosys in our clients’ words
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“Fifosys is always finding ways to improve things for us, freeing time for me and the team to focus on what matters most.”
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“In a small business, every tiny wave creates massive ripples, and we had chemistry with Fifosys from the moment they visited us for an initial discussion.”
Still have questions?
Get in touch - we’d love to support you
If your business needs IT support, our dedicated team are waiting to hear from you.
Fill in this form, and we’ll be in touch to explain more about how we can help align your infrastructure with your business goals.
Looking for something specific?